CASE STUDIES

How Businesses Succeed with PhoneServ

Driving Real Results

Zemlar

Industry: Co-Working Spaces

Locations: 5 hubs across Canada

Tenants Supported: 100+ businesses

Life in a Growing Community

Zemlar’s mission was simple: empower freelancers, startups, and remote teams with a vibrant space to do their best work. But behind the buzz of creative collaboration, a major issue was growing how do you offer individualized, professional phone service to dozens of companies sharing the same roof?

One Network, Endless Flexibility

Zemlar partnered with PhoneServ to roll out a centralized VoIP system that treated every business like a standalone operation custom numbers, voicemail, call routing, and softphone access. The management team could assign services with a few clicks, while tenants gained the tools they needed to sound professional and stay reachable wherever they worked.

What Changed?

Suddenly, Zemlar could onboard new members in minutes, not days. Tenants loved the flexibility, and the team reduced time spent on tech support. PhoneServ helped transform their co-working model into a smarter, communication-enabled workspace without added complexity.

Zemlar
AIS Solution

AIS Solutions

Industry: Financial Services & Consulting

Team: 150+ across 6 countries

Clients: Enterprise & SMB 

The Communication Puzzle

AIS Solutions helps companies manage finance across borders. But their old phone system didn’t keep up with their global rhythm, teams couldn’t connect easily, calls were missed during off-hours, and compliance demands around call tracking were only growing.

Built for a Global Workforce

With PhoneServ, AIS Solutions activated one intelligent system for all their teams. Smart call routing based on time zones made it feel like offices were open 24/7. Every call could be securely recorded and retrieved, ticking off compliance boxes without hassle. And with mobile and softphone apps, their consultants worked seamlessly from wherever the job took them.

Work Without Borders

Client response times improved, team collaboration felt instant, and security concerns faded into the background. With PhoneServ as their communication backbone, AIS Solutions now serves a global audience with a local touch, no matter where their team is located.

Market Place Medical

Industry: Multi-site Dental Clinics

Offices: 7 Locations across Ontario

Patients Served: 10,000+ annually

A Good First Impression Starts with a Call

Market Place Medical prided itself on great patient care, but behind the scenes, their phone systems were anything but healthy. With separate lines at each clinic and no way to coordinate, patients were routed to the wrong locations, and staff were overwhelmed managing daily call volumes.

An Answer That Scales

PhoneServ delivered a connected system where all clinics operated under one virtual phone network. Whether a patient called Toronto or Mississauga, their request reached the right team fast. Features like voicemail-to-email and shared directories allowed Market Place Medical’s clinics to work together as one seamless unit.

The Impact: More Time for Care

Missed calls dropped dramatically, and appointment coordination became smoother than ever. Staff saved hours each week juggling calls, while patients enjoyed faster service and fewer delays. With their communication finally in sync, Market Place Medical could focus on what really matters patient care.

Medical
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